1. What do I get with my Napster Unlimited Membership?

2. Why is a Napster Membership better than only buying music downloads by the song or album from a 79p music store?

3. What are Napster's minimum system requirements?

4. What happens if I cancel my Napster Unlimited membership?

5. Which portable music players are compatible with Napster music?

6. What if I just want to buy songs or albums to burn to CD or transfer to a compatible MP3 player?

7. What can I do with music I buy on Napster?

8. How can I use Napster on multiple computers?

9. Do I need a credit card to use Napster?

10. Can I listen to Napster through my home stereo or in my car?

11. What is the quality of Napster music that I download?

12. Does Napster work with iPod?

13. How do I cancel my Napster Unlimited membership?

What do I get with my Napster Unlimited Membership?

• Unlimited access to over 15 million songs.
• Unlimited online streaming, from any computer, anywhere.
• MP3s can be transferred to any MP3 player, put onto CDs, transferred to your mobile phone, and used to expand your music library. There are no restrictions.
• Access to the Napster store to purchase many more MP3s at low rates.
• Enjoy Napster's 90+ advert-free, interactive radio stations.
• Search for download music by artist, album, song or member. Napster also recommends similar artists to expand your interests.
• Napster adds new music and new releases every day.
• Find new favourites from Napster's music recommendations.
• Free interactive features to help you discover new music and enjoy your favourite songs.

Go To Top

Why is a Napster Membership better than only buying music downloads by the song or album from a 79p music store?

A Napster Unlimited Membership gives you unlimited access to over 15 million songs on any computer, anywhere.

Napster Unlimited plus Mobile offers you all the great features of Napster Unlimited on your mobile device. That means you can search Napster's huge catalogue and play as much music as you want from your iPhone/iPod Touch/iPad and Android device. Play over your mobile internet or Wi-Fi or save music to offline so you are not stuck when you have no connection. Napster Unlimited plus Mobile really is music, anywhere. All for only £10 per month.

Go To Top

What are Napster's minimum system requirements?

Operating system: PC/Windows, Mac, Linux Browser: Firefox 2.0 or higher, Microsoft Internet Explorer 7 or higher. Music Playback: Flash Player 8+

Go To Top

What happens if I cancel my Napster Unlimited membership?

You can cancel your Napster Unlimited membership at any time. Upon cancellation you will automatically be registered as a FREE member of the Napster MP3 store. All MP3s that you downloaded during your membership will still be yours. You get to keep these forever and you can continue to play, burn, and transfer them as often as you want. Although you will no longer have unlimited access to over 15 million full length songs in the Napster catalogue, you will have unlimited access to 30-second previews.

Go To Top

Which portable music players are compatible with Napster music?

Any MP3 compatible music system will play Napster music. This means that you can transfer your MP3s to almost any MP3 player, including iPods, iPhones, and other music-enabled mobile phones.

Go To Top

What if I just want to buy songs or albums to burn to CD or transfer to a compatible MP3 player?

A FREE Napster MP3 Store membership would be perfect for you. With this free membership you can preview 30 second clips of tracks before purchasing individual songs. MP3s purchased from the Napster MP3 Store are yours forever and you are not restricted in how you use them. Transfer these MP3s to your other computers, MP3 players, CDs, and mobile phones as often as you like.

Go To Top

What can I do with music I buy on Napster?

With Napster Unlimited you receive 5 MP3s to keep each month, plus you can always purchase more of your favourite music from the Napster MP3 Store. This music is yours forever and you are not restricted in how you use it. Feel free to transfer these MP3s to your other computers, MP3 players, CDs, and mobile phones as often as you like.

Go To Top

How can I use Napster on multiple computers?

Napster Unlimited does not restrict the number of computers that you can use to access your Napster Unlimited account. This means that you can access over 15 million songs anytime, anywhere. Listen at home, at the office, at a friends – the options are unlimited and all for just £5 per month.

Go To Top

Do I need a credit card to use Napster?

Billing information from your credit card, debit card, ClickandBuy or PayPal account is required to register for Napster Unlimited. If you are just using the Napster MP3 Store, you do not have to enter any billing information until you make a purchase. You can also register for prepaid cards for Napster Unlimited. These cards are available at most Carphone Warehouse stores.

Go To Top

Can I listen to Napster through my home stereo or in my car?

Any MP3s purchased from the Napster MP3 store are yours forever and their use is unrestricted.

Go To Top

What is the quality of Napster music that I download?

When you download an MP3 from Napster, you are receiving the highest quality MP3. These MP3s are formatted at 256 kbps stereo. Music that is streamed for Napster Unlimited customers is streamed at 128 Kbps stereo.

Go To Top

Does Napster work with iPod?

Yes. You can transfer MP3s downloaded from Napster to your iPod, iPhone, and any other MP3 device.

Go To Top

How do I cancel my Napster Unlimited membership?

To cancel your membership simply contact Napster’s customer Support through the official Napster website or by calling 020 7365 1079. If you still have MP3s to download in the current month, be sure to do so before cancelling. Napster MP3 Store members do not need to cancel. There is never a charge for using this service unless you choose to purchase an MP3.

Go To Top